What is a Global Delivery Model (GDM)?

The Global Delivery Model (GDM) is a strategic business model that leverages multiple geographical locations, such as onshore, nearshore, and offshore locations, to deliver business services. This model enables businesses to maximize their cost efficiency, business continuity, and access to global talent.

How does a Global Delivery Model work?

The Global Delivery Model functions by leveraging teams from different geographical locations and time zones to deliver a 'follow-the-sun' approach. This means that teams from different locations will be working on different shifts to deliver business services without any interruption or break.

What are the key components of a Global Delivery Model?

The fundamental components of the Global Delivery Model are: Onshore - Teams working from locations that are within the same country as that of the client to deliver face-to-face interactions. Offshore - Teams working from locations that are far away from the client, such as India or Eastern Europe, to leverage skilled and low-cost labor. Nearshore - Teams working from locations that offer a combination of

What are the benefits of using a Global Delivery Model?

The main advantages of Global Delivery Model are: Cost Efficiency: Labor costs are minimized. Round-the-Clock Productivity: The projects run continuously with the handover of tasks between time zones. Access to Global Talent: Leveraging talent that may be scarce locally. Scalability: The ability to scale up or downsize the teams according to project requirements. Faster Time to Market: The projects are completed in rapid cycles.

Why is the Global Delivery Model important for software development?

In the context of software development services, GDM is an essential component because it allows businesses to innovate at rapid speed with the help of developers located in different parts of the world. This helps businesses to overcome talent scarcity in local markets and ensure that the entire development cycle occurs simultaneously across different locations.

How does GDM improve customer service?

A Global Delivery Model helps businesses to deliver better services to their customers because the teams are located in different time zones. This allows businesses to deliver round-the-clock services to their global customers without burdening any single team to work graveyard shifts.